Owner: Alicia (CS) · Department: Customer Support · Status: Live · Version: 1.0
Effective Date: 2026-06-13 · Last Reviewed: 2026-06-13 · Next Review Date: 2026-09-13
Source of Truth: this page · Maturity: 3 (Usable)
When a customer must re-verify. Standard: Identity Verification Standard.
IdentityVerification row is inserted; the prior is_current flips to false (one current row enforced).User.age_verified / identity_verified updated.CURRENT-STATE: there is no automatic re-verification trigger — verification has no expiry/TTL (§16.11). This is a manual, on-demand process. Plaid IDV is code-complete but awaiting template config (§16.2).
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