Owner: Lola (Ops) · Department: Operations · Status: Live · Version: 1.0
Effective Date: 2026-06-13 · Last Reviewed: 2026-06-13 · Next Review Date: 2026-09-13
Source of Truth: this page · Maturity: 3 (Usable)
When a vendor's KYB packet needs ops review. Queue: Ops Dashboard / Automation /vendors/kyc-review (SLA-pressure sorted, oldest first).
kycApprovedAt, validates SOP §7 server-side) or Reject with a reason (routes back to the vendor).CURRENT-STATE: KYB provider defaults to mock unless
MIDDESK_API_KEYis set (§4.2); no beneficial-owners/control-persons captured (§4.8-9). Go-live KYC check has a known"verified"vs"CLEAR"mismatch (§3.3) — escalate to Eng if approvals don't clear go-live.
VendorAcquisitionLead kyc* timestamps + reviewer notes.
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