🔶 PROVISIONAL — authority & ownership NOT yet founder-confirmed. The owner, escalation path, SLA, and "who-can" authority on this page were drafted from available team context — they are proposals, not confirmed decision rights. Do not treat as binding until signed off. Open items tracked at Authority & Decision Rights.
Owner: Lola (Ops) · Backup: Ayisha · Department: Operations · Status: Live · Version: 1.0
Effective Date: 2026-06-13 · Last Reviewed: 2026-06-13 · Next Review Date: 2026-09-13
Source of Truth: this page · Maturity: 3 (Usable)
| Owner | Backup | Escalation authority |
|---|---|---|
| Lola (Ops) | Ayisha | Ops lead → founder. |
Governs how internal/agent actions requiring sign-off are approved.
Pending approvals reviewed within 1 business day; expire if unactioned.
Ops lead → founder.
Approval requests are tracked (ApprovalRequest: PENDING/APPROVED/REJECTED/EXPIRED/EXECUTED). High-risk actions require explicit sign-off, not implicit.