🔶 PROVISIONAL — authority & ownership NOT yet founder-confirmed. The owner, escalation path, SLA, and "who-can" authority on this page were drafted from available team context — they are proposals, not confirmed decision rights. Do not treat as binding until signed off. Open items tracked at Authority & Decision Rights.
Owner: Purple (Product Quality) · Backup: Lola · Department: Product Quality · Status: Live · Version: 1.0
Effective Date: 2026-06-13 · Last Reviewed: 2026-06-13 · Next Review Date: 2026-09-13
Source of Truth: this page · Maturity: 3 (Usable)
| Owner | Backup | Escalation authority |
|---|---|---|
| Purple (Product Quality) | Lola | Store manager → Ops → Compliance. |
Governs in-store/pickup age verification at point of sale.
Verification valid for 15 minutes; single-use per order.
Store manager → Ops → Compliance.
Pickup order completion is gated on an approved, unexpired, unconsumed POS verification (enforced server-side). CURRENT GAP: delivery/shipping orders are NOT gated — no driver-handoff age check exists yet.