Owner: Tiana (Content & Training) · Department: Training · Status: Live · Version: 1.0
Effective Date: 2026-06-13 · Last Reviewed: 2026-06-13 · Next Review Date: 2026-09-13
Source of Truth: this page · Maturity: 4 (Operational)
The Onboarding layer trains people. It summarizes systems and links to the authoritative SOP/Playbook/Reference/Architecture pages — it never duplicates them.
| Pack | Audience |
|---|---|
| New Hire — Day 1 | Everyone |
| Customer Support Onboarding | CS |
| Vendor Ops Onboarding | Vendor ops |
| Field Ops Onboarding | Drivers / field |
| Compliance Onboarding | Compliance |
| Engineering Onboarding | Engineering |
| Alliyson Day-1 Pack | (existing model) |
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