Authority note: all HempDash actions on this page are platform-scoped (delist on the Platform, revoke the Seal, suspend the account) — HempDash cannot stop a vendor's off-platform sales or mandate a recall. See Authority Boundary.
Owner: Robert Taylor + Lola · Department: Cross-functional · Status: Live · Version: 1.0
Effective Date: 2026-06-13 · Last Reviewed: 2026-06-13 · Next Review Date: 2026-09-13
Source of Truth: code audits (backend-truth + portal-maturity) · Maturity: 3 (Usable)
Traceability for every capability. Owners are PROVISIONAL until Authority & Decision Rights is confirmed. Status: Implemented / Partial / Planned / Missing.
| Capability | Status | Wiki | Backend component | Owner (prov.) |
|---|---|---|---|---|
| Vendor onboarding | Partial | SOP | VendorAcquisitionLead, kyc-review | Lola |
| Vendor activation (go-live) | Partial(advisory) | SOP | vendor_setup_status | Ayisha |
| Vendor suspension | Partial | — | VendorVerificationStatus.SUSPENDED | unconfirmed |
| Vendor reinstatement | Missing | — | none | unconfirmed |
| Product publication | Implemented | SOP | product_meets_sellability_invariant | Purple |
| Seal issuance | Implemented | Arch | seal/issuer + signer | Robert |
| Seal validation | Implemented | Arch | seal/verifier + JWKS | Robert |
| Recall initiation | Implemented | Playbook | recalls API | Ayisha |
| Recall execution (delist on the Platform) | Partial(manual) | Playbook | manual platform delist | Ayisha |
| Recall notifications | Implemented | Arch | dispatch task + RecallNotificationDispatch | Ayisha |
| Recall effectiveness | Partial | Playbook | RecallDisposition | Ayisha |
| Inspection response | Implemented(evidence) | Playbook | audit_pack + inspection ZIP | Ayisha |
| NOV response | Implemented | Playbook | NOV model + webhook | Ayisha |
| Customer support | Partial | SOP | Chatwoot | T1 unconfirmed |
| VIP routing | Partial | SOP | vip_customers | unconfirmed |
| Compliance exceptions | Partial | SOP | COA review queue | Purple |
| DSAR | Implemented | Playbook | DataExportRequest/AccountDeletionRequest | Ayisha |
| Legal hold | Missing | SOP | none | unconfirmed |
| Approval requests | Implemented | SOP | ApprovalRequest | Lola |
Every row links to its wiki page and names its backend component, so each capability is traceable. Frontend surfaces per the Portal Map.
Reference index · System Capability Status · Authority & Decision Rights · Home